Terms and Conditions

These Terms and Conditions govern the use of PrettyLittleThing (the “Site”) by all visitors. These Terms constitute a binding agreement between you (“you” or “user”) and PrettyLittleThing and/or its affiliated entities (collectively referred to as “PrettyLittleThing,” “we,” “us,” or “our”).

We may provide access to third-party tools over which we neither monitor nor have control. You acknowledge that such tools are provided “as is” and “as available” without warranties or conditions of any kind. We are not liable for any issues arising from your use of optional third-party tools.

OVERVIEW

Throughout the site, the terms “we”, “us” and “our” refer to PrettyLittleThing. By accessing or using the Site and/or purchasing something from us, you agree to be bound by these Terms of Service, including all policies referenced herein.

If you do not agree to these Terms, you may not access the website or use any services. Any new features added to the store will also be subject to these Terms.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell products and services.

This Service is based in Hong Kong SAR. Accessing the Service from other locations is at your own risk, and you are responsible for compliance with local laws.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have given consent for minors to use this site.
You may not use our products for illegal or unauthorized purposes or violate any laws.
You must not transmit viruses or malicious code.
Violation of any Terms may result in immediate termination of services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.
Your content (excluding credit card data) may be transferred unencrypted across networks. Credit card data is always encrypted.
You agree not to reproduce, duplicate, sell, or exploit any part of the Service without written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible for inaccurate or incomplete information on the Site.
Content is provided for general information only and should not be solely relied upon.
We may modify site content at any time without obligation to update it.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without notice.
We reserve the right to modify or discontinue the Service at any time without notice and are not liable for such changes.

SECTION 5 - PRODUCTS OR SERVICES

Products may be available exclusively online and in limited quantities, subject to our Return Policy.
We strive to display product images accurately but cannot guarantee color accuracy on all screens.
We reserve the right to limit sales or discontinue products at any time.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion.
You agree to provide accurate and up-to-date account and purchase information.
For more details, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

Use of optional third-party tools is at your own risk.
Future services or features added to the Site will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Service may include third-party content or links.
We are not responsible for third-party websites or materials and disclaim liability for any related damages.
Please review third-party policies before engaging with them.

SECTION 9 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

By submitting content to us, you grant us the right to use, edit, and distribute it without restriction.
We are not obligated to maintain confidentiality or compensate for submissions.
You agree your submissions will not violate any laws or third-party rights.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to update or cancel orders if necessary.
We are not obligated to update information unless required by law.

SECTION 12 - PROHIBITED USES

You are prohibited from using the Site for unlawful purposes, violating laws, infringing rights, spreading harmful content, or interfering with security features.
We reserve the right to terminate access for violations.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.
All products and services are provided “as is” without warranties of any kind.
We are not liable for any damages arising from use of the Service, to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless PrettyLittleThing and its affiliates from any claims arising from your breach of these Terms or violation of any law.

SECTION 15 - SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions will remain valid.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party.
We may terminate access if you violate any Terms, and you remain liable for amounts due.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us, superseding prior agreements.
Failure to enforce any provision does not constitute a waiver.

SECTION 18 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Hong Kong SAR.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms should be sent to:
support@prettylittlething.com